Dangote refinery IPO is now available on MyInvestar

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Have questions about MyInvestar? We've got you covered. Check out our frequently asked questions below

FAQs

About MyInvestar

MyInvestar is a safe digital personal wealth management application. Powered by First Ally Asset Management Limited ("FAAM"), it has been developed to assist individuals in investing and saving consistently and successfully with good returns. You have complete control over your portfolio with MyInvestar.

FAAM is the Asset Management subsidiary of First Ally Capital Limited, known for being forward-thinking, proactive, and client-focused. Rated BBB+ by Agusto & Co. and registered with the SEC as a Fund/Portfolio Manager. Client assets are held by an approved third-party custodian.

Download the MyInvestar app from the App Store or Google Play, fill in the necessary personal details, and verify your identity through our secure process.

MyInvestar offers a range of savings and investment products, including Star Account, Goal Account, Vault, Money Market Fund (MMF), High Yield Income Scheme (HYIS), FAAM Treasury Bill Note, FDIS, and Halal Investment.

At MyInvestar, we take security very seriously. We implement industry-standard security measures to ensure your funds and data are safe with us.

You can contact our customer service team through the in-app messaging feature. We're here to help!

The SEC is the main market regulator for investments. MyInvestar is approved by the SEC, ensuring the safety and security of funds invested.

MyInvestar is owned by First Ally Asset Management, an established and SEC-licensed investment firm. Custodian banks are also SEC-licensed. You can invest with confidence without the fear of losing your funds.

Product

Star Account

The Star Account is a flexible savings account on MyInvestar that allows you to earn competitive interest rates while retaining the ability to withdraw your funds at any time. A withdrawal fee of 2% (capped at ₦10,000) is levied, except on designated Free Withdrawal Days.

Yes. The Star Account has an auto-save feature which allows you to set up automated debit at a frequency of your choice (daily, weekly, or monthly) using a valid saved card.

You can withdraw any amount above ₦3,000 once every 24 hours.

We charge 2% on the amount withdrawn except for free withdrawal days.

These are days you can withdraw for free — once every quarter (26th of March, June, September, and December). These dates can be changed only once within the quarter.

Product

Goal Account

The Goal Account on MyInvestar allows users to save towards specific financial objectives, whether it's for a holiday, a new car, or a down payment on a home. It offers attractive interest rates and users can set their savings tenure.

Yes, you cannot fund less than ₦1,000.

Yes, you cannot set a goal for less than 30 days.

Yes, you cannot create a goal for less than ₦30,000.

Yes, but only a full liquidation. If you terminate your goal before the end of the tenure, you will be charged 100% of the accrued interest, as well as the payment gateway charges.

Product

Vault

The Vault is a fixed savings account on MyInvestar designed to encourage long-term saving habits.

Upfront interests are returns credited to your wallet immediately after you lock in your investment, calculated based on your tenor and investment amount.

After maturity interests are returns credited to your wallet when your investment tenor is complete. Both principal and interest are paid out at the end of the tenor.

The minimum amount that can be locked in the Vault is ₦15,000.

The shortest lock-in period is 30 days.

No, you cannot withdraw from your Vault until the tenor is over. Funds are only accessible after the tenor ends.

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Product

FAAM Money Market Fund

This is an open-ended money market fund registered with the Securities and Exchange Commission (SEC), and the interest rate is disclosed daily.

This investment has no fixed term. You will earn interest as long as you keep your account funded. This is a low-risk investment.

A minimum of ₦5,000 is required to open this account. Subsequent top-ups require a minimum of ₦2,000.

There is a 90-day lock period from the day you open the account. Any withdrawal within that period is charged 25% of the accrued interest plus gateway fee.

Product

FAAM High Yield Investment Scheme

FAAM HYIS is a SEC-registered pooled investment fund offering attractive returns. This is a mid-risk investment with no fixed term — you earn interest as long as your account is funded.

A minimum of ₦5,000,000 is required to open this account. Subsequent top-ups require a minimum of ₦50,000.

There is a 90-day lock period from the day you open this account. Any withdrawal within that period is charged 25% of the accrued interest plus gateway fee.

Support

Know Your Customer (KYC)

All financial institutions are required by law to use KYC to verify a customer's identity. KYC helps combat money laundering, identity theft, the financing of terrorism, and financial fraud.

Tier 1 – Bronze: Basic info (name, email, phone, DOB, BVN). Max single transaction ₦20,000 / max balance ₦200,000.

Tier 2 – Silver: Home address, marital status, next of kin. Max transaction ₦40,000 / max balance ₦400,000.

Tier 3 – Gold: Identity verification (passport, NIN, or driver's license). No transaction or balance limits.

Program

Star Ambassador

Visit our website to find out more and apply online. The application process is simple and takes just a few minutes.

There are no strict requirements! We welcome anyone passionate about financial literacy and eager to build a successful side hustle.

The program offers a flexible schedule. You can tailor your activity level to fit your needs.

You'll earn commission-based rewards for successful referrals and contributions to the platform's AUM (Assets Under Management).

Absolutely! MyInvestar is a secure and reputable investment platform, approved by the SEC to ensure a smooth and safe investment experience.

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